NIIT verbetert beloningservaring voor werknemers

NIIT heeft de werknemerservaring verbeterd, zodat nu 600 werknemers elk jaar worden beloond met een inwisselpercentage van 90%. Kijk hoe.

Klant

NIIT is een toonaangevend bedrijf voor de ontwikkeling van vaardigheden en talent dat een personeelspool opbouwt voor de wereldwijde industrievereisten. Het bedrijf, dat in 1981 werd opgericht om de opkomende IT-industrie te helpen de uitdagingen op het gebied van human resources het hoofd te bieden, behoort vandaag de dag tot 's werelds toonaangevende trainingsbedrijven dankzij zijn uitgebreide, maar veelomvattende aanbod van programma's voor talentontwikkeling. NIIT is aanwezig in 40 landen en biedt trainings- en ontwikkelingsoplossingen aan individuen, bedrijven en instellingen.

Uitdaging

Prior to using Xoxoday, the only mode of engagement that NIIT implemented was through the vendor supplied vouchers - as a reward for the many internal competitions that were held. As the organization was constantly growing, they required a robust and high-quality reward program to motivate their educators. Because of the geographical spread and number of users that NIIT has, customer service also determined the efficiency of the rewarding process.

"The best thing about Xoxoday is their service it is extremely quick. Variety of options and services really contribute to the happiness of the employees. Xoxoday takes a lot of trouble to ensure their services are seamless."

Aman Utkarsh, Human Resources Executive, NIIT Limited

Oplossing

Verbeterde werknemerservaring

Though the rewarding process was set for NIIT, the redemption process was cumbersome because of the prolonged procurement process and the very limited options available. The wide variety of options that Xoxoday came with, transformed the employee experience during redemption. Especially for the grand winners, the range of redemption options that the catalogue offers is a great advantage. Ranging from experiences to brand products - they can choose their unique redemption option of the grand prize.

Uitzonderlijke klantenservice

Xoxoday's exceptional customer service has been core to implementing the rewards program. Quick and easy resolution with effective automation gives immediate closure to issues. How employees experience the redemption process is highly dependent on these quick redressals. Resultantly, the employee satisfaction has had a positive impact - all because Xoxoday takes a lot of effort to ensure services are delivered rightly. 

NIIT has improved the employee experience and their employee satisfaction using Xoxoday. They have achieved it by leveraging the wide variety of redemption options and the customer service that Xoxoday offers.

NIIT verbetert beloningservaring voor werknemers

Klant

NIIT is een toonaangevend bedrijf voor de ontwikkeling van vaardigheden en talent dat een personeelspool opbouwt voor de wereldwijde industrievereisten. Het bedrijf, dat in 1981 werd opgericht om de opkomende IT-industrie te helpen de uitdagingen op het gebied van human resources het hoofd te bieden, behoort vandaag de dag tot 's werelds toonaangevende trainingsbedrijven dankzij zijn uitgebreide, maar veelomvattende aanbod van programma's voor talentontwikkeling. NIIT is aanwezig in 40 landen en biedt trainings- en ontwikkelingsoplossingen aan individuen, bedrijven en instellingen.

Uitdaging

Prior to using Xoxoday, the only mode of engagement that NIIT implemented was through the vendor supplied vouchers - as a reward for the many internal competitions that were held. As the organization was constantly growing, they required a robust and high-quality reward program to motivate their educators. Because of the geographical spread and number of users that NIIT has, customer service also determined the efficiency of the rewarding process.

"The best thing about Xoxoday is their service it is extremely quick. Variety of options and services really contribute to the happiness of the employees. Xoxoday takes a lot of trouble to ensure their services are seamless."

Aman Utkarsh, Human Resources Executive, NIIT Limited

Oplossing

Verbeterde werknemerservaring

Though the rewarding process was set for NIIT, the redemption process was cumbersome because of the prolonged procurement process and the very limited options available. The wide variety of options that Xoxoday came with, transformed the employee experience during redemption. Especially for the grand winners, the range of redemption options that the catalogue offers is a great advantage. Ranging from experiences to brand products - they can choose their unique redemption option of the grand prize.

Uitzonderlijke klantenservice

Xoxoday's exceptional customer service has been core to implementing the rewards program. Quick and easy resolution with effective automation gives immediate closure to issues. How employees experience the redemption process is highly dependent on these quick redressals. Resultantly, the employee satisfaction has had a positive impact - all because Xoxoday takes a lot of effort to ensure services are delivered rightly. 

NIIT has improved the employee experience and their employee satisfaction using Xoxoday. They have achieved it by leveraging the wide variety of redemption options and the customer service that Xoxoday offers.